Privacy Policy
Last updated: 24 December 2025
This Privacy Policy explains how MBM–AIG Security (also referred to as “we”, “us”, or “our”) collects, uses, stores, and discloses personal information when you visit our website or contact us. We are committed to protecting your privacy and handling personal information responsibly.
1. What personal information we collect
We may collect the following types of personal information:
- Contact details such as your name, email address, phone number, and business name.
- Enquiry information you provide through forms, emails, or calls (e.g., service requirements, messages, attachments).
- Website usage data such as IP address, browser type, pages viewed, and device information (via cookies and analytics tools).
- Security and log data such as access logs and activity records used to protect the website and prevent misuse.
2. How we collect personal information
We collect personal information when you:
- Submit a contact or quote request form on our website
- Email, call, or otherwise communicate with us
- Browse and interact with our website (including via cookies and analytics)
3. Why we collect and use personal information
We collect and use personal information for purposes including:
- Responding to enquiries and providing information about our services
- Preparing quotes, proposals, and service communications
- Delivering and managing our services and client relationships
- Improving website performance, user experience, and content
- Maintaining website security, preventing fraud, and protecting our systems
- Meeting legal, regulatory, and contractual requirements
4. Cookies and analytics
Our website may use cookies and similar technologies to help the site function properly and to understand how visitors use our website.
We may also use analytics tools (such as Google Analytics) to measure website traffic and improve our services. You can control or disable cookies through your browser settings.
5. When we disclose personal information
We do not sell your personal information. We may disclose personal information only when necessary.
6. International data handling
MBM–AIG Security may operate and provide services across Australia and internationally, including the Middle East.
7. Data security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
8. Data retention
We keep personal information only for as long as needed to fulfil the purposes outlined in this Privacy Policy.
9. Access, correction, and privacy requests
You may request access to or correction of personal information we hold about you.
10. Third-party links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
12. Contact us
If you have questions about this Privacy Policy, please contact us via our website contact form.
If you believe we have not handled your personal information appropriately, please contact us first so we can try to resolve your concern.
